Why you should attend this workshop? Professionals who continue to improve their writing skills in English - memos, proposals, news releases, blogs and even tweets - will always be in demand.

How You Will Benefit

• Quickly organize your thoughts and generate content
• Eliminate numerous time-consuming revisions
• Formats and formulas for various writing requirements
• How and when to use the appropriate tone, persuasion and positive and negative words
• Rid your writing of "fluff," so you'll generate concise content
  

Special Feature
Participants are encouraged to share samples of their own writing to use as cases for hands on self- improvement activities.

Two-Day Workshop Content:

Communication Process

• Communication theory
• Barriers to effective communication
• Listening actively for better communication
• Bias-free language
• Tone, persuasion and positive writing

Communication Skills and Grammar

• "C" qualities of written communication
• Grammar and mechanics
• Spanish-English language interference
• Confusing verbs and words
• Numbers or numerals

 

• Writing strategies:
  • PWR - Prewriting, Writing, and Revising
  • KISS - Keep it Short and Simple
  • AIDA - Attention, Interest, Desire, and Action
• Message Formats and layouts - Letters, memos, reports
• Direct - Informative and positive messages
• Indirect - Negative or persuasive messages

Speaker

Prof. Maria E. Rivera Laborde has taught business communications, report writing and conversational business English in the College of Business Administration at the University of Puerto Rico - Rio Piedras Campus beginning in 1980. She obtained both a Bachelor and a Master degree in British and American literature from the College of Humanities, specializing in British Caribbean writing. She was the director of the Business English Department in the College of Business Administration for eight years until retiring in December 2010. At present she works as social media manager for a music group, as a substitute teacher at a private school, and creates mosaic art. In April 2010 she became a Microsoft® Certified Application Specialist in Power Point and Word as well as getting a 1C3 Internet and Computing Core Certification. She is a great believer that it's never too late to learn something new or to improve what we already know.