Six Sigma is a powerful methodology for developing a breakthrough improvement strategy in service and manufacturing organizations, based on a set of advanced statistical and management tools. It emphasizes reduction of business processes variation that leads to dramatic increase in customer delight, quality performance, productivity and stockholder’s value.
 

Senior executives, managers, process engineers, scientists, quality professionals, project managers, HR professionals, people in charge of running improvement projects
 

Day 1

Topics

- The roles of leaders

- Six Sigma and Strategy

- DMAIC Overview

Define Phase

- DMAIC Methodology Model

- Business case

- Voice of the Customer

- SIPOC

- Project/Team Charter

- Six Sigma Leadership Roles

- Six Sigma organization

- Patterns in Data

- Process capability and Sigma calculations

- Process Door and Data Door

- VA/NVA

- Multi-vari Analyses

- Organizing Causes

- Normal Theory

- Hypothesis testing

-  VA/NVA

- Organizing Causes

- Normal Theory

- Hypothesis testing

- Regression analysis

- Factorial experiments

- Solution generation techniques

- Implementation planning and Execution

- Documentation

- Standardization

- Error proofing

- Monitoring · Control charts

Note: It is recommended (desirable) that the participants bring a selected project and a laptop computer with the statistical software Minitab installed.

Quality For Business Success Six Sigma Institute Instructors are licensed by the prestigious and
worldwide firm RATH & STRONG.
 

Engineer Ramón L. Rivera
Vice President and Co-founder of Quality for Business Success. President of QBS Six Sigma Institute. Certified Engineer of the American Society of Quality Control. Also, certified Lead Assessor for the ISO 9000 system. Founder of Puerto Rico`s leading expert on Quality Improvement Systems and Technologies. With more than 20 years of experience, Mr. Rivera has worked on change, transformation and reengineering endeavors with more than 200 key institutions of manufacturing, service, governmental and non-profit orientations. He has been the main consultant for fortune 100 companies both in Puerto Rico and the U.S. He has ample experience on SPC, Cost of Quality, Quality Audits, Inspection Free Systems and Total Customer Satisfaction Management

Engineer Ulises Pabón
Professor Ivan Sánchez
    and
Professor Luis Olivares

How to develop a plan to launch a $50,000 savings project in your company

MATRÍCULA

Fecha: [ ] Jueves, 19 de octubre de 2006 y Miércoles, 25 de octubre de 2006

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